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SPECIAL DISCOUNTS
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Terms & Pricing
We accept cash, checks, Visa, MasterCard, Discover & Amex

PRICING OVERVIEW
Visiting Geeks charges consist of two parts: A per-call Service Visit Fee of $59 and a quarter-hour rate for work performed. We charge a Visit Fee because of the real costs to our techs in time and fuel to visit our customers all over the North shore.

We charge an hourly rate because it's a much fairer way of billing for our highly experienced technicians' time. This saves our customers money when compared to typical flat-rate pricing of junior technicians typically found at big box retailers. Big box retailers charge by the piece. Each piece's price may appear small, but you need to buy a lot of pieces in order to make your computer run smoothly. We don't charge by the piece; rather, we'll work on as many computers as you want, at the same time, saving you money.
 

More Details

Residential & Home-based Business Customer: Customer agrees to pay a residential service labor charge per quarter hour of $30.00. The minimum charge for a residential service call is $119, plus parts. (service visit fee + half-hour minimum service labor charge).

Commercial Customer with 9 or less computers: Customer agrees to pay a commercial service labor charge per quarter hour of $33.75. The minimum charge for a commercial service call is $194.00, plus parts. (service visit fee + one-hour minimum service labor charge).

DROP OFFS
Customers who bring their computers to our service repair center in Merrimac, Mass. are charged a minimum $60 diagnostic fee, which includes the first 15 minutes of repair. Additional work is billed in quarter hour increments of $30.00, plus parts.

SPECIAL DISCOUNTS ...

WE ACCEPT COMPETITORS' COUPONS
We accept almost all competitors' coupons. Just tell us what you have and we'll let you know immediately when you call in. The answer will most likely be, yes. The coupon must not have expired. And it needs to be from a computer repair company based north of Boston, including very southern Maine and NH. Coupons of any kind may not be combined.

GREATER NEWBURYPORT CHAMBER OF COMMERCE & INDUSTRY MEMBERS
We offer a 10% discount to all Newburyport Chamber of Commerce members and their employees. We confirm your membership at the time of our visit with the chamber's membership Web site listing, and/or your recent pay stub.

SENIOR CITIZENS DISCOUNT - We gladly offer a 10% discount to senior citizens; those 65 years of age and older. We confirm your age by asking for identification at the time of our visit.

MILITARY DISCOUNT - We gladly offer a 10% discount to those who serve or who have served our country. We confirm by asking for your military ID at the time of our visit.

PARENTAL CONTROLS HELP
- Visiting Geeks will come to your north of Boston home and install parental control software on one PC for only $119 + the cost of the software. Offer includes: secure installation and configuration of parental control software and basic training. At this time we recommend Cyberpatrol. It retails for approximately $40.
 

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The following agreement must be signed before any work begins.
 

WHY?

We do this for several commonsense reasons.

It lets everyone know what their part in the visit is, what we charge, how we get paid, plus it gives us permission to work on your equipment. It also says we have no idea what the current condition of your equipment is and protects us from unpredictable events when starting our work.

It makes our insurance people happy. It makes our attorney happy; well, sort of.
 

Building Networks , LLC/dba Visiting Geeks

Service, Payment, Terms and Release of Liability


Customer agrees to the following terms for services rendered by Building Networks, LLC/dba Visiting Geeks. Rates may change without notice. Payment is due at completion of visit. We do not provide phone support. Customer agrees to pay a service visit fee of $59 for Visiting Geeks to provide on site computer services at customer’s home or office. There is a $25 return check fee.

Residential & Home-based Business Customer: Customer agrees to pay a residential service labor charge per quarter hour of $30.00. The minimum charge for a residential service call is $119, plus parts. (service visit fee + half-hour minimum service labor charge).

Commercial Customer with 9 or less computers: Customer agrees to pay a commercial service labor charge per quarter hour of $33.75. The minimum charge for a commercial service call is $194, plus parts. (service visit fee + one-hour minimum service labor charge).

DROP OFFS
Customers who bring their computers to our service repair center are charged a minimum $60 diagnostic fee, which includes the first 15 minutes of repair. Additional work is billed in quarter hour increments of $30.00, plus parts. Repairs left more than 10 days from completion will be charged a $20 per day storage fee and discarded after 30 days.

Business Hours
Monday through Friday 9 a.m. to 4 p.m., Saturday 8 a.m. to 2 p.m., excluding holidays. All other hours are considered emergency hours and billed at higher rates. 

OTHER TERMS
Customer understands they’re solely responsible for their data and for backing up their data prior to any work performed by Visiting Geeks. Visiting Geeks strongly encourages customers to back up their data daily. A backup is not considered complete until the customer restores the data and tests that data successfully.

Customer acknowledges his/her responsibility to provide safe and clear passage to computer equipment to avoid incidental damages, including damage to walls, desks, etc. Customer acknowledges Visiting Geeks may need to move fixtures, drill holes, etc. to gain access to provide computer services. Customer acknowledges there is potential for loss or damage.

Customer gives Visiting Geeks and its representatives permission to work on customer’s computer including installing/removing software and hardware, manipulating the operating system, deleting viruses, etc. Customer understands they’re solely responsible for any licensing agreements between themselves and software/hardware vendors/manufacturers, and that Visiting Geeks may refuse to install software if customer can’t show ownership.

Customer agrees they will not solicit work from any of Visiting Geeks contractors or employees for computer related services, without the prior approval of Visiting Geeks. This agreement shall remain in force for one year, beginning with the date of customer’s last completed service with Visiting Geeks. This agreement includes all geographic locations where Visiting Geeks customers reside.

If at any point the customer refuses to pay or has an outstanding balance, Visiting Geeks reserves the right to stop work until payment is received for all work performed and expenses incurred.

RELEASE OF LIABILITY
The customer agrees to release and hold harmless Visiting Geeks and its representatives from all liability customer may suffer for damage or loss as well as any material or financial damage or loss including, but not limited to, loss of data, non-functioning computers, peripherals, software, hardware, that may result from the actions of Visiting Geeks and its representatives. The laws of the Commonwealth of Massachusetts shall govern this contract. Any dispute concerning this agreement shall be heard within the Commonwealth of Massachusetts.

By signing below, customer understands and agrees to the terms of this Service Payment Terms and Release of Liability Form.

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Customer Signature 

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Date
                                                                                                                         
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Customer Address – Street, City, State, Zip

 

Building Networks, LLC/dba Visiting Geeks 4 Merrimac Sq., Merrimac, MA 01860
978.346.4087 www.VisitingGeeks.com